: PUBLIC consumer ENEMY: A-Z of how to complain and win!

PUBLIC consumer ENEMY: A-Z of how to complain and win!

Binding: Kindle Edition
Format: Kindle eBook
Label: Mirage Publishing
Languages: EnglishPublished
Manufacturer: Mirage Publishing
Number Of Items: 1
Number Of Pages: 194
Publication Date: January 14, 2012
Publisher: Mirage Publishing
Release Date: January 14, 2012
Studio: Mirage Publishing

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Editorial Review:

Product Description:
Complain your way to better a service. Get refunds for rubbish goods. Secure replacement and upgraded items. Get free gifts by way of apology for junked goods and products. This book started out as being a guide to the league table of the best and the worst of food and drinks companies for fairness, honesty, speed of response and friendliness. This soon changed, though, when police were called in by some of the companies being researched by the author and his team. Fear of what could be unearthed brought this about. The gloves were off in this David Vs Goliath battle. The author takes the role of consumer champ.

FROM THE AUTHOR
A jewel of a bad book, and when I look back at the writing style and setting out … they are cringeworthy! I wouldn’t say it is the worst book ever written, as a lot of emotional effort went in to it. Some really badly written stuff gets published for various reasons. I hold this book up as an example of how not to write a book. If you are bored or have half a day to spare then by all means invest the time in reading this, otherwise consider getting it for free from Amazon’s Kindle Owners’ Lending Library. However, I recall having great fun writing this back in 1999! It was raw writing and, perhaps, misdirected anger at anything I could aim at. Since writing this I have changed writing genres and solely concentrate on self-help, although I guess this could be considered, in the loosest sense of the word, to be self-help.

One reviewer claimed that this book is a confused jumble of complaining letters to manufacturers and retailers, an interview with the police, some product testing, exposé of a kebab factory, plugs for the author's other books and is littered with typos. I agree, but I had great time writing it.

ABOUT THE AUTHOR
Stephen Richards, the Golden Pen, has had numerous books serialised in the national press and magazines, having authored well over 70 titles to date. He has authored and co-authored numerous titles for other well-respected publishers as a sole author, co-author and ghost-writer. TV credits include: Panorama, Tonight programme, Real Lives, BBC TV (and BBC TV digital Horizon channel), BBC and independent radio, Channel 4, Channel 5 TV and Independent TV. Now concentrating on Mind, Body & Spirit books and audios, Stephen has dedicated himself to coaching mind power techniques and regularly runs courses and workshops.

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